24ADR
Southport, Queensland, Australia
Email: hello@24adr.com.au
Phone: 1300 117 274

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Privacy Policy

24ADR respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, submit an enquiry, book a service or communicate with us.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

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Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Postal address

• Postcode and location details

• Booking information

• Information submitted through contact forms

• Information provided during enquiries or consultations

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We may also collect non-personal information such as:

• IP address

• Browser type

• Device information

• Website usage statistics

• Pages visited and time spent on the website

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How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide mediation and dispute resolution services

• Process bookings and appointments

• Communicate with clients and prospective clients

• Improve our website and services

• Comply with legal obligations

• Provide information about our services where appropriate

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Booking and Calendar Systems

If you use our online booking system, your information may be stored within our booking platform to manage appointments and communications. Appointment information may also be synchronised with business calendar systems used by 24ADR.

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Franchise and Service Locations

Where franchise or service locations are available, postcode and location information may be used to direct enquiries and bookings to the most appropriate service provider.

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Sharing Information

We do not sell, rent or trade your personal information.

We may share information with:

• Service providers assisting in the operation of our business

• Technology and booking platform providers

• Professional advisers

• Government or regulatory authorities where required by law

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Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no internet transmission or electronic storage method can be guaranteed as completely secure.

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and enhance website functionality.

You may choose to disable cookies through your browser settings.

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Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

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Access and Correction

You may request access to the personal information we hold about you and request corrections if that information is inaccurate.

To make a request, please contact us using the details below.

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Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

24ADR
Southport QLD, Australia
Email: hello@24adr.com.au
Phone: 1300 117 274

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Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with immediate effect upon publication.

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Last Updated: June 2026