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Terms + Conditions

24ADR
Website: https://24adr.com.au
Southport, Queensland, Australia
Email: hello@24adr.com.au
Phone: 1300 117 274

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use this website or our services.

2. Our Services

24ADR provides alternative dispute resolution services including, but not limited to:

  • Family Dispute Resolution (FDR)

  • Mediation Services

  • Family Group Conference Facilitation

  • Conflict Resolution Services

  • Workplace and Community Mediation

  • Related Training and Consultancy Services

All services are subject to availability and may be modified or withdrawn without notice.

3. Website Information

The information contained on this website is provided for general information purposes only.

While we endeavour to keep all information accurate and current, 24ADR makes no warranties or representations regarding the completeness, accuracy or reliability of any information contained on this website.

4. No Legal Advice

Information provided on this website does not constitute legal advice, financial advice, psychological advice or professional counselling.

Users should obtain independent professional advice relevant to their personal circumstances.

5. Bookings and Appointments

Bookings made through our website are subject to confirmation by 24ADR.

We reserve the right to:

  • Accept or decline bookings

  • Reschedule appointments

  • Cancel appointments where necessary

  • Request additional information before confirming services

6. Fees and Payments

Fees for services will be communicated before services are provided.

Where online payment facilities are available:

  • All prices are displayed in Australian Dollars (AUD)

  • Payments must be made in full unless otherwise agreed

  • Additional fees may apply for specialised services or travel requirements

7. Cancellation and Refunds

All cancellations and refunds are governed by our Refund and Cancellation Policy available on this website.

By booking a service, you agree to that policy.

8. Confidentiality

24ADR is committed to maintaining confidentiality in accordance with applicable laws and professional standards.

However, confidentiality may be limited where disclosure is required by law, court order, child protection requirements, safety concerns, or other legal obligations.

Specific confidentiality arrangements will be discussed as part of the mediation or dispute resolution process.

9. Intellectual Property

All content on this website, including:

  • Text

  • Logos

  • Graphics

  • Images

  • Documents

  • Website design

remains the property of 24ADR unless otherwise stated.

No content may be copied, reproduced, distributed or used without prior written permission.

10. Website Availability

We do not guarantee uninterrupted access to this website.

24ADR is not responsible for:

  • Website outages

  • Technical failures

  • Internet interruptions

  • Third-party system failures

11. Third-Party Links

This website may contain links to third-party websites.

24ADR is not responsible for the content, accuracy, privacy practices or availability of external websites.

12. Limitation of Liability

To the maximum extent permitted by Australian law, 24ADR excludes liability for any loss, damage, cost or expense arising from:

  • Use of this website

  • Reliance on website information

  • Service interruptions

  • Technical issues

  • Third-party actions

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

13. Privacy

Use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in that policy.

14. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Queensland.

15. Changes to Terms

24ADR may amend these Terms and Conditions at any time.

Updated versions will be published on this website and become effective immediately upon publication.

Contact Information

24ADR
Southport, Queensland, Australia

Email: hello@24adr.com.au
Phone: 1300 117 274

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